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What services do you provide?
We provide inspections for personal lines and commercial lines underwriters. Please see our services page for exact details.

What is your coverage area?
We cover all six New England states (MA, CT, RI, NH, ME, VT) as well as the entire state of New York.

How do I request an inspection?
It’s easy! If you are a new customer, please complete our contact form, and we will get you access to our system right away. Existing customers can click here to go to our online system and request a login.

How long will my inspection take?
This varies greatly depending on the type of inspection and location. The majority of our inspections are returned in under 21 days, with many inspections in metropolitan and suburban areas being returned in only 14 days. Inspections requiring an appointment may take closer to 30 days as we strive to meet with your insured at a time that is convenient for them. Inspections requiring travel to remote areas may also incur some delays. Rest assured – timeliness is one of our key quality customer commitments and something we track very closely.

Will you notify the insured about the inspection?
Yes, we can. As an optional service, we can send a pre-notification postcard to your insured informing them of the inspection.

How will I receive my inspections?
Any way you want! Once inspections are completed, they are made available for download as a PDF from our website right away. We can also send them to you via email as soon as they are complete. For those customers preferring regular mail, we can do that too. We can also work with your IT department to customize our process to deliver inspections directly into your policy management system. Whatever your preference, we will work with you to streamline a process that works for you.

Do you do special projects?
Yes, we are very experienced with handling rewrite programs and special projects. We can provide you with volume pricing to get your re-inspection project done on time and within budget.

What replacement cost tools do you use?
We work closely with MSB (Marshall Swift/Boeck) and have automatic integration with their replacement cost engine. We also work with ISO and soon will be introducing support for e2Value computations. The key here is that we are flexible and can work with any system of your preference.

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